Frequently Asked Questions

We offer comprehensive financial consultancy and loan assistance services including Home Loans, Mortgage Loans, Cash Credit (CC), Overdraft (OD), Business Loans, and Loan Against Property. Our core services focus on helping individuals and businesses secure optimal financing solutions.

Simply contact us through our website, email, or visit our office. Our team will guide you through the application process, help you understand your eligibility, assist with documentation, and connect you with suitable lenders from our network.

Common documents include identity proof (Aadhaar, PAN), address proof, income proof (salary slips, IT returns), bank statements, and property documents for secured loans. The specific requirements vary based on loan type and lender policies.

Processing times vary by loan type: Home loans typically take 7-15 business days, personal and business loans can be approved within 3-7 business days. Our streamlined process helps expedite approvals significantly.

Our initial consultation is completely free. We earn commissions from lenders when we successfully connect clients with suitable loan products. There are no hidden charges or fees for our consultancy services.

We primarily serve North 24 Parganas and Paschim Bardhaman districts with offices in both locations. However, through our network, we can assist clients across West Bengal. Contact us to discuss your specific location requirements.

While a good credit score helps, it's not the only factor. We work with multiple lenders who have different criteria. We can help you find options even with less-than-perfect credit, though terms may vary based on your overall financial profile.

Cash Credit is typically secured against inventory and receivables, with higher limits suited for trading businesses. Overdraft is usually secured against fixed assets, offers more flexibility, and is better for short-term working capital needs. We help determine which suits your business.

Visit our Become Connector page to learn about the program. You can apply by emailing us with your details. We provide comprehensive training, marketing support, and attractive commissions. No prior finance experience is required.

We take all complaints seriously. Please email your complaint to complain@capitalminesolution.in with detailed information. We acknowledge all complaints within 24 hours and work to resolve them within 7-14 business days.

Yes, we assist NRI clients with various loan products including home loans for property purchase in India and loan against property for NRI-owned properties. The documentation process may have additional requirements for NRI clients.